Service Support

Our aim is to provide more personal approach to service support.

Abacus provide comprehensive service support for Riso Digital Duplicators, Konica Minolta Photocopier, Canon Wide Format Printers sold by us

We are committed to providing exceptional service support to our valued customers. We understand the importance of having reliable and efficient printing solutions for your business needs. That's why we offer comprehensive service support to ensure that your printing equipment operates at its best performance.

Our team of highly skilled technicians is trained to handle any technical issues that may arise with your RISO Digital Duplicator SF and CV series. Whether it's a minor glitch or a major malfunction, you can rely on our experts to diagnose and resolve the problem promptly.

Here are some key aspects of our service support:

  1. Technical Assistance

If you encounter any difficulties or have questions regarding the operation of your printing equipment, our knowledgeable support staff is available to assist you. We can provide step-by-step guidance, troubleshooting tips, and answer any queries you may have. Our goal is to ensure that you can maximise the capabilities of your RISO Digital Duplicator.

  1. Maintenance and Repairs

Regular maintenance is essential to keep your printing equipment in optimal condition. Our service support includes scheduled maintenance visits to inspect and clean your RISO Digital Duplicator. In the event of a breakdown or malfunction, our technicians will promptly diagnose the issue and perform necessary repairs using genuine parts.

  1. Remote Assistance

In some cases, we can provide remote assistance to address minor technical issues without the need for an on-site visit. Our technicians can remotely access your printing equipment and guide you through the troubleshooting process. This allows for quick problem resolution, minimising downtime and maximising productivity.

  1. Training and Education

We believe in empowering our customers with the knowledge and skills to effectively utilize their printing equipment. As part of our service support, we offer training sessions to familiarise you with the features and functionalities of your RISO Digital Duplicator. This ensures that you can make the most out of your investment and achieve optimal printing results.

Our commitment to service support extends beyond the initial purchase. We strive to build long-term relationships with our customers by providing ongoing assistance and support. Your satisfaction is our top priority, and we are dedicated to ensuring that your printing needs are met with efficiency and reliability.

If you require any service support or have any questions, please don't hesitate to contact our dedicated support team. You can reach us by phone at 9416030134 or email us at aiplknl@gmail.com. Our team is ready to assist you and provide the necessary guidance to keep your printing operations running smoothly.